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Do not pay customs demands sent by parcel text message

Parcel texts demanding a customs fee via a link are scams: don't open them, don't pay, report them.

Time
⏱ 1 min
Difficulty
◆ easy

How to do it

  1. Don't open the link in the text and don't make any payment.
  2. Check the parcel directly with the sender or parcel service through their known website or contact details.
  3. Forward the suspicious message to phishing@verbraucherzentrale.nrw, the phishing address of the North Rhine-Westphalia consumer advice centre.

Sources

This is where we found the tip. The badge above shows how well it is backed up.

  • verbraucherzentrale.nrw (opens in a new tab)Mal sollen angeblich Zollgebühren bezahlt werden“; „eventuelle Zollgebühren sind nicht vor der Zustellung eines Pakets über eine Internetseite zu bezahlen“; „Diese Nachrichten wurden unter anderem an phishing@verbraucherzentrale.nrw

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